Please leave your contact phone number at checkout
This is optional - but please be aware if you have chosen DHL Express shipping then the delivery of your item will be delayed because we have to email you in order to get your contact phone number. DHL Express will not dispatch the item without your phone number clearly displayed on the invoice
If you need your item quickly, choose DHL Express at checkout, this costs a little bit extra but is much faster!
All items are shipped from Malta (EU)
Our normal dispatch time is 1-3 working days. Saturday and Sunday are not working days.
NO IMPORT TAXES FOR EU CUSTOMERS
As we are now based in and ship from Malta, this means that there is no import tax or duty to be paid for all of our EU customers
REGULAR SHIPPING - your item will be sent with MALTAPOST. This service normally takes approx. 5-15 days to arrive
Sometimes if there is a delay it may take up to 20 days
For low value items such as single connectors your item may be sent without a tracking number
You can track your package using the following website: https://www.17track.net/en
DHL EXPRESS SHIPPING - your item will be sent with DHL EXPRESS.
USA - 2-3 days
Canada - 2-3 days
United Kingdom - 1-2 days
Most of Europe - 1-2 days
Australia - 3-4 days
New Zealand - 3-4 days
All countries in Asia - 3-4 days
DHL Express are unable to ship via express service to PO BOX addresses, FPO and APO addresses.
You can track your package using the DHL Express website: http://www.dhl.com/en/express.html
Import duty, taxes or related fees incurred by customers who are not in the EU are the sole responsibility of the buyer
IF YOUR ITEM IS RETURNED TO SENDER BECAUSE YOU ENTERED AN INCORRECT ADDRESS OR DELIVERY WAS ATTEMPTED AND YOU FAILED TO PICK IT UP FROM THE POST OFFICE, ANY SHIPPING COST WILL NOT BE REFUNDED.
If you received an item that is damaged, defective, missing, wrong item, or an incorrect quantity then email us immediately at firstname.lastname@example.org