Returns & Sale Policies
TERMS & CONDITIONS
All products manufactured and sold by Rallytech Co., Ltd. are intended for professional installation and are intended for off-road use only. We not accept responsibility for improper use, alterations and installations of any products purchased from us.
All images on this website are for illustration purposes only and the contents of each product may vary from pictured.
All mudflap kits are made to order, they are not picked from a shelf like other cheaper brands of mudflap. It will take 3 working days to process each mudflap kit. During busy times it may take longer to process. Choosing a custom logo will add 2-3 days extra to the manufacturing time.
We can manufacture custom orders. Please be aware that custom orders take far longer to manufacture than normal 'stock' items.
We normally advise the following time delays for custom orders:
- Custom logo for rally mudflaps - 2-3 days extra
- Custom anodizing service - 10-14 days extra
- Custom size for Subaru intercooler covers - 10-14 days extra
- Custom powdercoating color service - 5-7 days extra
As we are the manufacturer of all of our products, sometimes things are out of stock. We will normally send email confirmation of this within 48 hours and give the customer the option to wait for the new parts to be manufactured or take a full refund.
Should you wish to cancel your order before we have shipped it, the cancellation will be subject to a 10% restocking fee.
Buyer is responsible for all return shipping costs. Original shipping cost will not be refunded.
Any unused merchandise in the original packaging may be returned within 15 days of the original purchase date.
There are no returns on special orders, sale items on discount, discontinued items and limited offer items.
No returns will be accepted of damaged or used items.
If you are returning an item, you will need to email us at firstname.lastname@example.org first.
No returns will be accepted without a proper return authorization.
All returns are subject to a 10% restocking fee.
Any import duty or taxes incurred on returned items are the responsibility of the buyer.
For more information or any other questions you may have, please don't hesitate to email us at email@example.com